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Public Satisfaction Survey

ขั้นตอนการให้บริการ
1
กรอกข้อมูล
ระบุรายละเอียดคำร้อง
2
แนบเอกสาร
บัตรประชาชน/เอกสาร
3
รอตรวจสอบ
เจ้าหน้าที่พิจารณา

Full name: 

Phone number: 

Gender:  Man  Woman

Age:  Under 20 years  21-40 years old /  41-60 years old /  60 years or older

Highest level of education:

 Elementary school

 Primary/Secondary/Equivalent Education 

 Bachelor's degree

 Higher than a bachelor's degree     

Patient Status:

 Farmers/Agricultural Organizations

 Business owners 

 Service recipients

 Community organization/Community organization network

 Other

Subject of service request:

 Requesting official government information

 Applying for the elderly allowance

 Filing a complaint/grievance

 Applying for disability allowance

 Using the internet in community ICT learning centers

 Applying for AIDS patient allowance

 Application for building permit

 Rabies vaccination

 Request for affordable housing designs for the public.

 Spraying with chemical agents to prevent dengue fever.

 Building design

 Water bill payment

 Waste disposal fees

 Payment of land and building taxes

 Application for operating a business that poses a health hazard.

 Vehicle registration tax payment

 Request for borrowing equipment, etc.

 Applying for a business license

 Requesting permission to use loudspeakers for advertising purposes.  

 Other

The staff were polite, friendly, and well-dressed, demonstrating a professional demeanor.

 The most

 a lot

 Moderate

 small

 It should be improved.

The staff provided excellent service, being prompt, helpful, and attentive.

 The most

 a lot

 Moderate

 small

 It should be improved. 

The staff provided clear, accurate, and reliable advice and answered all questions effectively.

 The most

 a lot

 Moderate

 small

 It should be improved.

Staff members are able to effectively address and resolve any issues or obstacles that arise.

 The most

 a lot

 Moderate

 small

 It should be improved.

There are various service channels available:

 The most

 a lot

 Moderate

 small

 It should be improved. 

The service process is straightforward and easy to understand.

 The most

 a lot

 Moderate

 small

 It should be improved.

Each step of the service process is convenient and efficient:

 The most

 a lot

 Moderate

 small

 It should be improved. 

The plan clearly outlines the steps and the estimated time for each service.

 The most

 a lot

 Moderate

 small

 It should be improved. 

Providing amenities at the venue, such as parking and drinking water:

 The most

 a lot

 Moderate

 small

 It should be improved. 

There are tools/equipment/systems for providing information services:

 The most

 a lot

 Moderate

 small

 It should be improved. 

The layout of services and building usage is clearly defined and well-organized.

 The most

 a lot

 Moderate

 small

 It should be improved. 

What improvements do you think the agency should make to its services?

 Regarding the services provided by agency staff

 Regarding the information and news services provided to the public.

 Regarding the platforms used for disseminating information:

 Regarding the methods for public participation in the development of the plan:

 Regarding tax payment services

 Regarding building permit services 

 Other

Attachments
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ข้าพเจ้ายินยอมให้ทางหน่วยงานเก็บรวบรวม ใช้ และเปิดเผยข้อมูลส่วนบุคคลที่ได้ระบุไว้ในแบบฟอร์มนี้ เพื่อวัตถุประสงค์ในการพิจารณาดำเนินการตามคำร้องขอ และการติดต่อประสานงานที่เกี่ยวข้อง ทั้งนี้ การดำเนินการจะเป็นไปตามพระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล พ.ศ. 2562 (PDPA)